This privacy policy explains how SevenPlay collects, uses and protects personal information when you register, play or otherwise interact with our services. We are committed to respecting user privacy and describe here the types of data we process, why we process it, how we keep it secure and the choices available to users.
We collect information that is necessary to provide and improve our services. This includes account data, records of user activity, transactional information and technical details from devices and browsers.
Personal data may include name, date of birth, contact details (email, postal address, telephone number), identity documents submitted for verification, and payment or billing information. We use this information to manage accounts, verify identity, prevent fraud and comply with legal obligations.
Technical data covers IP addresses, device identifiers, browser type, operating system, location data inferred from IP, and diagnostic information about app or website performance. This data helps us maintain platform security, troubleshoot issues and improve site reliability and speed.
Transactional data includes records of deposits, withdrawals, bets, game activity and account balances. We retain transaction histories to process payments, resolve disputes, and for accounting and compliance purposes.
We use collected information to:
We implement technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction. Access to personal data is limited to staff and third parties that require it to fulfil their role. Account protection features such as secure passwords and optional two-factor authentication are available to help keep accounts safe.
We and our third-party providers use cookies and similar technologies to remember preferences, support login, measure site usage, and deliver relevant content. You can manage cookie preferences through your browser or device settings and certain choices may affect functionality.
Users have privacy rights including the right to access the personal information we hold, to request correction of inaccurate data, and to object to or restrict certain processing. Where applicable, users may also request data portability.
You can access and update much of your account information through your account settings. To request copies of your personal data, corrections, or deletion, contact our support team. We may retain certain information where required for legal, regulatory, or legitimate business purposes.
We share information with service providers who perform functions on our behalf, such as payment processors, identity verification services and analytics providers. We may also disclose data where required by law, to prevent fraud or to protect legal rights. Third-party recipients are contractually bound to keep data secure.
We may update this policy to reflect changes in practices or legal requirements. When we make material changes we will notify users through the platform or by other reasonable means. Please review this page regularly to stay informed about how your information is handled by Seven Play.