At SevenPlay we are committed to safer gambling and to keeping play controlled and enjoyable. We believe player safety is essential and provide clear tools and guidance so that individuals can manage their time and spend responsibly. Our approach aims to identify risk early, offer straightforward account controls, and signpost professional support where needed.
We prioritise prevention, transparency and prompt action. Our policies are designed to reduce harm by making limits easy to set, offering meaningful pauses in play, and treating any signs of problematic behaviour seriously. We support controlled play and respect every player’s right to take a break or restrict access at any time.
Seven Play offers a range of account tools that let players tailor their experience. These include:
Players can set daily, weekly or monthly deposit limits through the account settings. Limits can be raised or lowered, although increases may include a cooling-off period to encourage considered decisions. Setting a limit helps prevent unintended overspend and supports longer-term control.
Loss limits are available to cap how much can be lost over a selected period. These work alongside deposit limits and are useful for players who prefer to control outcomes rather than just spend. We encourage players to use both types of limit to maintain responsible play.
Session reminders and maximum session lengths help manage time spent playing. Players can set regular breaks and receive alerts when they approach a predefined play period. Account breaks provide a straightforward way to step away without permanently closing an account.
Self-exclusion is a formal option to suspend access for a chosen duration. This can be temporary or long-term and will prevent logins, deposits and play for the period selected. Players considering self-exclusion can activate it via their account settings or request assistance from our support team.
If gambling is causing harm, seek independent, professional help. In the UK organisations such as GamCare, GambleAware and the National Gambling Helpline offer confidential advice, counselling and practical support. If immediate emotional support is needed, consider contacting local mental health services or other national helplines. Our team can help signpost these services and provide information to support recovery.
